Gambling Policy Statement

Maclean Bowling Club acknowledges the responsibility and privilege of holding a license to operate gaming machines and other forms of gambling within the state of New South Wales. Our venue encourages the responsible use of gambling facilities within the Club and abides by the Club Gaming Code of Practice.

Policy Statement

The Board of Maclean & District Bowling Club Co-Operative have formally adopted the following policy statement and will always:

• Ensure the provision and use of gambling products occur in a safe and enjoyable manner;
• Maclean Bowling Club will prioritise customer welfare and sustainable gambling activities;
• Maclean Bowling Club will adopt responsible gambling and harm minimisation measures in accordance with the Club Gaming Code of Practice; and
   

Maclean Bowling Club will promote the social and economic benefits of responsible gambling and the gaming industry

Player Welfare “Check-In”
 

The Club has developed this player welfare “check-in” policy as part of the Club’s Responsible Conduct of Gambling Policies and its obligations for compliance with the ClubsNSW Code of Conduct. The detail below describes when a player welfare check will be required and how our staff can aid those players who seek support.

Staff members will “check-in” with any player that exhibits the following:

1. Strong signs of player distress. That is, the typical indicators of Problem Gambling
2. A family member raises concerns about the gambling habits of a loved one
3. A player reaches any voluntary pre-commitment limit or removes members card to avoid detection of their set limit
4. Any player who has played continuously for 3 hours on or more on the same machine
    

An appropriate staff member will approach players showing the above behaviour and enquire as to their well-being.

Players who respond with concerns about their gambling behaviour will be:

1. Given a ‘Player Initiated’ Self Exclusion card – this card has information on how a player can confidentially exclude themselves from gambling services. These cards can be found in the business card holders on the end of each bank of machines.
2. Informed of the assisted Self Exclusion process where a staff member can assist a player in excluding themselves from gambling services.
3. Provided a counselling information brochure. This provides details about where a player can get professional advice about eliminating harm from gambling services
4. Encouraged to remove themselves from gambling services for a period of 24 hours.